Privacy policy

Who is responsible

Operandultra, of 4 Lawrence St, Buckhaven, Leven KY8 1BQ, UK, is the controller for the personal data described here. You can phone +44 7911863491 or email [email protected]. We are a small editorial desk, not a bank and not an advice firm.

What we collect

• If you email or phone us, we receive the details you choose to send: your name, your email address or phone number, and the contents of the message. The contact form on this website does not transmit the message to a server we operate. It opens a draft in your own email program addressed to [email protected].
• If you use the consent banner, your browser stores a small record in local storage under the key operandultra_consent. That record holds the choice you made and the time it was stored. It stays on your device. We do not receive a copy.
• Our pages are static. We do not run an account system, a newsletter platform, a comment system, or an advertising auction.
• Like most hosts, the web server that delivers these files may keep ordinary technical logs, such as IP address, user agent, and the page requested, for security and diagnostics. Those logs are kept only as long as the host's ordinary rotation requires and are not used to build a marketing profile.

Why we use it

Correspondence is handled so we can reply, correct an error, or keep a record of a complaint about the site. The lawful basis is our legitimate interests in running a small publisher responsibly, and, where you ask us to do something specific, the steps needed before or under a contract of correspondence. The consent record is stored only if you press a banner button, so that we do not keep asking. You can clear it by clearing site data for this domain in your browser.

What we do not do

We do not sell personal data. We do not buy lists. We do not use your message to assess you for credit. We ask you not to send account numbers, card numbers, or National Insurance numbers, and if you do we will delete them from the reply chain where we can rather than store them as a reference.

How long we keep correspondence

Emails are kept for as long as the thread is needed to handle the point you raised and for a short period afterwards in case you write again about the same page, typically no longer than twenty-four months, unless a longer period is required to deal with a legal claim. Server logs follow the host's standard cycle.

Who else sees it

An email provider processes messages so that mail can be sent and received. A hosting provider processes connection data so the files can be served. We do not appoint advertising networks. If a processor is outside the United Kingdom we will rely on an appropriate transfer safeguard where the law requires one. Fonts and the stylesheet library are loaded from fonts.bunny.net and jsDelivr so the pages can display. Those requests reveal a technical request to those providers, which is inherent in loading a public web font. If you block third-party requests, the words remain readable in a fallback typeface.

Cookies and similar storage

We do not set analytics cookies and we do not set advertising cookies. The banner stores your choice in local storage, which is similar technology for the purpose of being honest with you, even though it is not sent to us as a cookie header. Essential delivery of the page may involve technical session data set by the host. Rejecting non-essential storage still lets you read every guide.

Your rights

Under UK GDPR you can ask for a copy of the personal data we hold about you, ask for a correction, ask for erasure, ask us to restrict or object to certain processing, and ask for portability where the law provides it. You can complain to the Information Commissioner's Office if you think we have handled data badly. We would like the chance to put a simple error right first: email [email protected].

Children

The guides are written for adults managing household money. We do not knowingly collect data from children. If a parent believes a child has written to us, ask and we will delete the correspondence.

Changes

If this policy changes, the date at the top of the page changes with it. Continued reading of a public page after a wording change is not how we collect a new category of data. If we ever start a newsletter or a login, we will ask properly and rewrite this page first.